FAQs – Frequently Asked Questions

Yes, executive training is our main focus. However, we also go into the verticals to translate executive strategies into practice. 

We are open to adjusting our training based on your hotel’s needs. Get a quote now to discuss your specific requirements with our team.

Yes, we use different types of interaction such as roleplays, open discussion groups, and serious games. We will craft the training format based on your requirements, with your involvement.

Usually not. We deal with soft skills and behavioral psychology. A person cannot learn behavior online since we have to practice in real. It needs face-to-face interaction for effective feedback-backed learning.

Please, contact us if you have online training requirements. We also consider hybrid models. 

Yes. Apart from our regular executive training programs, we also offer individual consulting on request. Please, let us know.

Get a quote now to discuss this with our team.

Yes, this is very important for the participants and us. We use various metrics within Impact Yes to determine the effectiveness of the training programs in luxury hotels. Some of these metrics are SAS (Skills Assessment Scores) and ER (Engagement Rate).

Yes. Assessments are in our DNA. Because, assessments show the progress done and skills increased during and after the training programs. This helps us to understand our participants’ needs and growth.

Yes. We have published some of our clients’ opinions here on our homepage.

Yes, our trainers are internationally experienced and qualified professionals who have been honored with international leadership awards, served in the German Air Force and consulted hundreds of hospitality executives around the world.

Our trainers are certified by prestigious universities and companies like Harvard, Cambridge, and Microsoft.

Yes, as part of our vertical implementation strategy, we also offer training programs for groups ranging from second-tier managers to front-line employees. We help to apply and absorb the trained concepts and strategies at all levels. This leads to solid results within your luxury hotel and departments.

Yes, our team is dedicated and committed to your learning goals. We offer you post-training program support. We facilitate this through post-training emails and review sessions with seminar participants to check progress and clarify any further questions.