The Impact Blog
Insights, strategies, and perspectives on leadership, communication, and closing the soft skills gaps.
Entrepreneurial Thinking Inside Large Organizations
There is a common assumption that entrepreneurial thinking belongs to startups. That the creativity, initiative, and risk-taking that drive new ventures are somehow incompatible with the structure and scale of large organizations.
The Psychology Behind High-Performing Teams
Every leader has experienced both kinds of teams. The kind where everything clicks — where people communicate naturally, trust each other instinctively, and produce results that seem to exceed what any individual could achieve alone. And the kind where everything is a struggle — where meetings are tense, communication is guarded, and the collective output is somehow less than the sum of its parts.
The Future of Business is Human Behavior, Not Technology
Every few years, a new technology arrives and the business world collectively holds its breath. First it was the internet. Then mobile. Then cloud computing. Then AI. Each wave brings the same promise: this is the thing that will change everything.
The Neuroscience of Decision Making in Business
We like to think of business decisions as rational. We build models, analyze data, run projections, and construct logical arguments. We present our conclusions in slide decks and spreadsheets that suggest a level of analytical rigor that would make any economist proud.
Pactomics: The Science of Understanding People in Modern Organizations
Most organizations know they have a people problem. They just do not know exactly what it is.
Why Most Companies Fail at Soft Skills Training (And What Actually Works)
Every year, organizations spend billions on soft skills training. Communication workshops. Leadership seminars. Emotional intelligence programs. Team-building retreats. Conflict resolution courses.
From Hospitality to Tech: Why Human-Centered Organizations Always Win
There is a hotel in Tokyo that has been operating for over a century. It has survived wars, economic crises, and the complete transformation of the global hospitality industry. It has not survived because of its technology or its marketing budget. It has survived because of its people — and the culture of genuine human care that those people embody.
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